1. What data we process
When you submit a public TikTok URL, we process the link, request timestamps, basic device information, task status, error details, and temporary download URLs created for delivery.
If you contact us through NeonBit@support.snapvee.com, we also process the email address and support details you provide.
2. How we use the data
We use this data only to identify public TikTok URLs, generate download results, deliver temporary files, and operate rate limiting, abuse prevention, security review, and troubleshooting.
3. Temporary files and retention
To complete browser delivery, result files may be stored in temporary object storage and removed automatically after a short period.
Error logs, failed-task records, and some access logs may be kept longer for diagnostics and risk control.
4. Data sharing and compliance
We share the minimum necessary data with providers that support hosting, object storage, analytics, databases, and infrastructure.
We may also disclose task or access data when required by rights-holder notices, legal requests, or security investigations.
5. Your choices
You can contact NeonBit@support.snapvee.com to ask about access, deletion, or clarification related to a specific task.
By continuing to use the service, you understand that this is a browser-based workflow for public TikTok links.